Need Support?

bNetCentric pride ourselves on providing on going support for all our clients as we understand that when you rely on technology to run your business it needs to be reliable and supported.  As part of our package we include user forums, support desk & knowledge base

Send a Support Request

To help us manage your support request please Create a Support Ticket - this will enable us to allocate the request to the best suited team member and ensure your question is answered promptly and correctly. Support request are monitored throughout the working day so we will be able to respond quickly if your request is urgent. We also provide an emergency support contact number 0113 815 0094

Check Existing Requests

If you have already submitted a support request then please go to our Online Support Desk to check the progress

Online Meetings & Screen Sharing

As you would expect from a technology company we are always able to share screens or have online meetings. Just load our GotoMeeting plugin and input the meeting ID one of our team will share with you

Visit Product Support Forums